This web page has been set up to assist Georgina Barboutis in getting their BTC credited to their Yota account:

Name: Georgina Barboutis

Reward Link: https://yota.biz/reff/Georgina

On November 23, 2017 an order to Replenish Deposit was created as shown:

When clicking on MORE:

According to CoinPayments.net The transaction has been completed

This is as per email

Hello,

We have received all required funds for your payment of 0.10938530 BTC to yobtc and your payment is now Complete.

The transaction ID of this payment is: CPBK59JS1CLXPYXNHZQA0QCMGB

You can view the status of this payment or leave feedback for the seller for the next 30 days at https://gocps.net/736efzhbdpvnnszgvyx9csyhs/
If you were logged in to your account, you will also be able to view the status at https://gocps.net/er11iskldchx9aw2ddms1rklo/

Notes:

1. Since this transaction is complete all support from this point can only be provided by the seller.
2. If you sent too much cryptocurrency you should receive an email to claim the refund within 8 hours. (Don't forget to check your spam folder if you don't see it!) Please do not open a support ticket before that time.

Thank you for using CoinPayments.net!

Here is the information from https://gocps.net/736efzhbdpvnnszgvyx9csyhs/

As you can clearly see

  1. The BTC address matches what was given to them in their back office
  2. The BTC amount is exactly the amount that was given to them in their back office

The payment has been received but NOT credited to their account

Thank you for looking into this matter and correcting their account.